One email address, answered by the same person who reviews the orders.
We reply within 2 business days, Monday to Friday.
Columbus, Ohio — US Eastern time. Email reaches us faster, and gives us your job number in writing.
Include your job number — it looks like
jms98zsl7d777 and is in your delivery email. It's the fastest way
for us to find your files.
Tell us specifically what to change — which module, and what it should say instead. If the fault is ours the fix is free, and your first revision is free either way.
Send us the exact wording Amazon gave you. If it names an image size or a phrase, we'll fix and re-supply at no charge. See §4 of our terms for what we can and can't influence.
This opens your own email app — we'd rather be honest that a message goes to a real inbox than pretend a form does something clever.
